PLANNING YOUR VISIT

• Do I need to buy an entrance ticket to visit the café, shop or/and park?

  Yes, you will need to buy an entrance ticket or a Louisiana membership if you wish to visit either the museum’s café, shop or Sculpture Park.

• Do children enjoy free entry?

  Children and young adults up to 18 have free entry. Children under the age of 14 must be accompanied by an adult.

• What payment options are there?

  The admissions counter, the café and shop accept a large selection of credit cards and a large selection of different currencies. Please note, that when you pay cash in foreign currency, you will receive Danish Kroner in return.

• When is the museum most busy?

  There are usually not that many guests from late afternoon on weekdays and until the museum closes at 22. This is the time we advise you to visit if you enjoy a calmer atmosphere. Also easier to find a parking space.

  Weekends/holidays are often busier, and especially right after a new exhibition has opened or a popular one is soon to close.

• Is it possible to bring my own food?

  If you bring food from outside the museum, you need to eat it in the park – in the Lake Garden by the Children’s Wing you will find a pavillon, where you can sit with your packed lunch. Please note this pavillon is also used for educational purposes at times.

  Larger picnic parties in the park unfortunately are not allowed.

• Can I bring a pram into the galleries?

  If you are visiting with a pram or stroller, you can access the museum from the courtyard via the automatic door on the right.

  Please note that moving around the museum with a pram may, in some cases, be restricted – particularly during busy periods or in connection with certain exhibitions. To help ensure the best possible experience for all visitors, we recommend bringing a baby carrier or a compact pushchair instead of a pram, where possible.

  Pram parking is available, and pushchairs can be borrowed during your visit. These are located on the lower level of the Louisiana Shop, on your left as you exit the lift, which can be entered from the museum foyer. Both pram parking and pushchair loan service operate with a coin deposit and require a refundable deposit of DKK 20.

• Can I bring my dog or pet?

  Animals are not allowed inside the museum or in the park.

  Please inform us beforehand of your visit day and hour by writing to mail@louisiana.dk if you are accompanied by an authorized service dog.

  Please note that if you have not reported it in advance or have valid identification on your service dog, you may be refused entry to the museum.

DURING YOUR VISIT

• Can I deposit bags, luggage etc.?

  The museum offer secure lockers on the lower level of the Louisiana Shop. The lockers are coin operated and require a deposit of DKK 20 in fthe form of a token. The token machine at the entrance to the locker room area accepts payment cards. Here you can also return the token and get it refunded.

  Backpacks, large bags and umbrellas may not be taken into the galleries. Please note, that there are a number of large lockers for suitcases.

• Where are the toilets?

  There are toilets in or close to all Wings of the museum. Most have a toilet for the disabled as well as changing facilities.

  There are toilets on the lower floor under the Shop and under the Cafe as well as in the Children’s Wing.

• Where can I dispose of my waste?

  At Louisiana we ask for your help when it comes to sorting your waste. Please ask at the museum or have a look at the overview here in order to know how and where to sort. Thank you very much in advance for your help.

• Am I allowed to take photos?

  It is generally allowed to photograph in the temporary exhibitions – without the use of flash, tripod and/or selfie sticks. However there may be exceptions regarding the temporary exhibitions, so please keep an eye on the signage in the exhibition that you are about to enter. If in doubt, you are always welcome to ask.

  Photography is allowed in The Sculpture Park and presentations of the museum’s collection.

• Where do I go for a smoke?

  Smoking is not allowed inside the museum. But outside in The Sculpture Park and by the main entrance it is possible to smoke, as long as it is not disturbing the others guests.

• Can I talk on the phone?

  Please respect other visitors by keepin your phone on mute and limiting phone conversations inside the museum galleries.

• Is there an audio guide in English?

  Yes, we have an audio guide with a selection of stories about the Louisiana architecture and several of most striking, permanent pieces in the Sculpture Park – including works by Moore and Calder. Go to audio guide

• Can I recharge my phone?

  Yes, you can recharge your phone free of charge. You will find secure lockers for recharging to the left of the staircase in the lower locker room of the Louisiana Butik (behind the section for children’s books and toys). There is also a locker in the Cafe.